Legal
This Privacy Policy explains how Pledx ("we," "us," or "our"), operated by Andy Valentin d/b/a Pledx in Elkview, West Virginia, collects, uses, and protects information when you use our platform at pledx.com ("Service").
By using the Service, you agree to the practices described in this policy.
When you register for Pledx, we collect:
When you use the platform to manage clients and bookings, we store:
This data is entered by you or collected from your clients on your behalf. You are responsible for obtaining appropriate consent from your clients for their information to be stored in our system.
Payments are processed through Stripe. Pledx does not store credit card numbers, bank account numbers, or full payment details. Stripe handles all payment data under their own Privacy Policy.
We do store records of:
We automatically collect certain technical data when you use the Service, including:
This data is used for security, debugging, and improving the Service. It is not sold.
If you contact us by email or through a support channel, we retain those communications to respond to you and improve our service.
We use collected information to:
We do not use your data or your clients' data for advertising purposes. We do not sell your data to third parties.
Pledx integrates with the following third-party services to operate the platform. Each is governed by their own privacy policy.
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing and Stripe Connect for artist payouts | stripe.com/privacy |
| Twilio | SMS notifications and reminders | twilio.com/legal/privacy |
| Supabase | Database hosting and authentication | supabase.com/privacy |
| Resend | Transactional email delivery | resend.com/legal/privacy-policy |
We share only the minimum data necessary for each service to function. We do not permit these providers to use your data for their own marketing purposes.
You may request early deletion of your data by contacting hellopledx@gmail.com. Requests will be processed within 30 days, subject to any legal retention obligations.
We take reasonable technical and organizational measures to protect your data, including:
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we treat data protection as a core operational requirement.
You have the right to:
To exercise any of these rights, contact us at hellopledx@gmail.com. We will respond within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To submit a CCPA request, contact hellopledx@gmail.com. We will verify your identity and respond within 45 days.
In the event of a data breach that may affect your personal information, we will notify you within 72 hours of becoming aware of the breach, where feasible, and will provide information about the nature of the breach and steps you can take to protect yourself.
The Service is intended for adults (18+) operating professional tattoo businesses. We do not knowingly collect data from anyone under the age of 18. If we learn that we have collected data from a minor, we will delete it promptly.
We use essential cookies to maintain your login session and platform functionality. We do not use advertising cookies or third-party tracking cookies.
You may disable cookies in your browser settings, but doing so may affect your ability to use the Service.
This Privacy Policy is governed by the laws of the State of West Virginia. Any disputes related to this policy shall be resolved in West Virginia courts.
We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date and notify you by email at least 14 days before material changes take effect.
Questions, requests, or concerns about your privacy: