Legal
By creating an account or using any part of the Pledx platform ("Service"), you ("User" or "Artist") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
These Terms constitute a legally binding agreement between you and Pledx ("we," "us," or "our"), operated by Andy Valentin d/b/a Pledx, Elkview, West Virginia. (Pledx LLC registration pending.)
Pledx is a subscription-based software platform that provides solo tattoo artists with tools to manage client bookings, collect deposits, and organize client information.
Pledx is a software tool — not a booking marketplace or client acquisition service. We do not guarantee that you will receive bookings, clients, or revenue through use of the Service.
Features may include, but are not limited to:
Features are subject to change at our discretion with reasonable notice.
To use Pledx, you must:
You are solely responsible for all activity that occurs under your account. Pledx is not liable for any loss or damage arising from your failure to protect your account credentials.
One account per person. You may not share, transfer, or sell your account to another party.
Pledx is offered at a flat rate of $39 per month. Pricing is subject to change with 30 days' written notice to your registered email address. Price changes do not apply retroactively to active billing periods.
Accounts created during Pledx's founding member period and confirmed at $19 per month will retain that rate for the lifetime of their subscription, provided the subscription remains active and in good standing. This rate is personal to the original account holder and cannot be transferred. If a founding member account is canceled, the founding member rate is forfeited upon re-subscription.
New accounts receive a 14-day free trial. No credit card is required to begin a trial unless otherwise stated at signup. At the end of the trial period, your account will be billed at the standard monthly rate unless you cancel before the trial expires.
Subscriptions are billed monthly on the date you converted from trial or first subscribed. Payments are processed automatically via Stripe.
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial months. After cancellation, you retain access to the Service until the end of your paid period.
If a payment fails, we will attempt to retry the charge. Access to the Service may be suspended if payment cannot be collected after reasonable retry attempts. You will be notified by email before suspension.
Pledx uses Stripe Connect to enable artists to collect deposits and payments directly from their clients. By connecting your Stripe account to Pledx, you agree to the Stripe Connected Account Agreement in addition to these Terms.
Pledx is not a payment processor. We do not hold, transmit, or control funds between you and your clients. All payment disputes, chargebacks, refunds, and client billing issues are solely between you and your client, processed through Stripe.
Pledx expressly disclaims any liability for:
You are responsible for your own tax obligations related to payments received through the platform.
You agree not to use the Service to:
We reserve the right to suspend or terminate accounts that violate these terms, with or without prior notice, depending on severity.
The Pledx name, logo, platform design, code, and all associated content are the exclusive property of Pledx / Andy Valentin d/b/a Pledx. Nothing in these Terms grants you ownership of any Pledx intellectual property.
You retain ownership of all content you upload or create within the Service, including client information, booking data, and custom forms. By uploading content to Pledx, you grant us a limited, non-exclusive license to store and display your content solely for the purpose of providing the Service to you.
We do not sell, license, or share your content with third parties for marketing purposes.
To the maximum extent permitted by applicable law:
Some jurisdictions do not allow limitations on implied warranties or consequential damages. Where such laws apply, the above limitations may not fully apply to you.
You may close your account at any time. Upon cancellation, you may export your data within 30 days by contacting hellopledx@gmail.com. After 30 days, your data will be deleted in accordance with our Privacy Policy.
We reserve the right to suspend or terminate your account at any time if:
If we terminate your account without cause, we will provide a prorated refund for any unused portion of your current billing period. If termination is due to a Terms violation, no refund will be issued.
Before initiating any formal dispute, both parties agree to attempt good-faith resolution by contacting hellopledx@gmail.com and allowing 30 days for a response.
If informal resolution fails, any dispute, claim, or controversy arising from or relating to these Terms or your use of Pledx will be resolved by binding individual arbitration under the rules of the American Arbitration Association (AAA) in Kanawha County, West Virginia. The arbitrator's decision is final and binding. You and Pledx each waive any right to a jury trial.
Class action waiver: You agree to resolve disputes with Pledx only on an individual basis. You may not bring or participate in any class, collective, or representative action or proceeding.
Either party may seek relief in small claims court for disputes within that court's jurisdictional limit without first pursuing arbitration.
These Terms are governed by the laws of the State of West Virginia, without regard to conflict of law provisions.
We may update these Terms from time to time. When we do, we will update the "Last Updated" date above and notify you via email at least 14 days before material changes take effect. Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
Questions about these Terms? Contact us at: